Ulrik called with a problem that he could not browse internet from his laptop Dell Latitude D520. Every time he launched the Internet Explorer 7 it came up with an error and did not allow him to browse at all. I had to personally go to his machine and try it out.
It was not that straight forward because I knew that it would probably get sorted if I go to microsoft website and patch his machine but to get there I need browser which is not working.
So I went to task manager and started a new task from there and browsed to the microsoft website and repaired the browser.
Afterwards I had to keep myself busy with software asset management task.