John Shouler had a couple of problems with his Dell Latitude D810. It did not allow him to write anything in the address bar. If he opens my computer and writes an address of some other location in the address bar there it does not allow him. Secondly the control panel kept on refreshing on its own. After looking at them I diagnosed it to be .net framework problem and after updating it I managed to resolve both the isues.
He even had an issue that there was message that popped up right hand bottom corner of the screen saying that wireless adaptor not installed. Actually he did not have his wireless adaptor enabled so I had to go to device manager and enable his wireless adaptor.
Later in the day we had a machine which had come down from Telford with some networking issues. It was not able to get an IP address from DHCP. On doing ipconfig it came with an IP address which was from outside our subnet mask. So I went to show all networks under start menu and on LAN connection went to properties. Selected tcp/ip option and found the properties to be set on specific IP address and DNS server settings. On resetting it to automatic the machine could manage to get an IP address.